top of page

5 Questions to Ask When Choosing a Pest Control Company

technician holding a baby raccoon
Technician & owner John Gunning

Deciding you need pest control is the first step - but where do you go from there? How do you know which company to choose and what questions to ask? Making the decision to hire a wildlife removal & pest control company should not be taken lightly. There are many things to consider when picking the right company for pest issues in your home or business.

5 questions to ask when choosing a wildlife removal and/or pest control company:

  1. Is the exterminator licensed with the Government of Ontario? ✅ To utilize industrial strength pesticides in Ontario, the law requires exterminators to hold a structural pesticide license that can only be obtained by completing a registered course and passing the final exam. This license must be renewed every five years to remain valid.

  2. Is the company insured? ✅ To be registered with Google Guarantee, a company has to have proof of license and insurance. Insurance is important to protect the business, the customers and the workers.

  3. Is the company a member of industry associations? ✅ Being a member of SPMAO (Structural Pest Management Association of Ontario) or NPMA (National Pest Management Association) or CPMA (Canadian Pest Management Association) are not required by law, but they show the integrity of the company and their willingness to stay informed and up to date.

  4. Do they have the animal’s safety in mind? ✅ We’ve seen unfortunate incidents where animals have not been treated humanely, babies have been separated from their mother too early or entry points have been sealed up without ensuring all the wildlife have exited the home. Ask what the company’s exclusion methods include, what is the protocol for checking for babies - and ensure the tech does the work they said they would do.

  5. Do they have a positive reputation? ✅ Check Google reviews, Yelp reviews, Facebook reviews and ask neighbours for recommendations. Check out their website and social media pages - are they active, clean, organized and informative? Are they active members of the community? Do they appear knowledgeable?

A good company is honest, reliable and won’t be afraid to answer all your questions. At Gunning Wildlife Removal & Pest Control - we tick all the boxes! ✅ For more info on our qualifications, head to

We’re here to give you answers and ease your mind. If you have an issue we cannot help with, we’ll offer alternative resources. Find out for yourself and contact us today.

Phone: (519) 421-2677

Text: (289) 987-0390


bottom of page